Fair use
Fair use, plain English
Unlimited means unlimited — within reasonable use. Here's what reasonable looks like.
What we mean by unlimited
The Basic plan includes unlimited forms and unlimited submissions. We don't count rows, fields, or workspaces. The vast majority of users will never bump into any limit.
When we may step in
- Sustained traffic above ~50 submissions/second from a single workspace.
- Storing more than 100 GB of file uploads on a free plan.
- Use that materially impacts other customers' performance.
- Use that violates our Terms of Service.
What happens if you hit a limit
We'll always reach out first. We'll suggest a plan that fits, give you time to migrate, or work with you on a custom arrangement. We never silently throttle or delete data.